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We understand just how much our pets mean to us — they are family. Owned and run by husband and wife, Michelle and James Bancroft, we are a family business dedicated to providing compassionate and dignified pet funerals and home euthanasia services across Greater Manchester, Lancashire, and the North West.


Having experienced the heartbreak of losing our own beloved pets, we truly appreciate the depth of that loss. It’s this understanding that drives us to offer support and comfort to families facing one of the most difficult goodbyes.


What sets us apart is our background in the funeral profession. With this experience, we bring a level of care, respect, and personal service that reflects the deep bond you share with your pet.


We’re here to help — whenever you need us.

Michelle & James

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Meet Michelle (and Wilson)

Michelle is a lifelong animal lover and proud mum to two Cockapoos, Wilson and Betty, as well as a cat, Jaxon.


With over 15 years’ experience in a senior compliance role, Michelle also runs a doggy day care centre. Her background means she takes great care to ensure every part of Rainbow Bridge, including individual pet cremation, is handled with the highest standards and attention to detail.


The idea for Rainbow Bridge came from a very personal experience. When her cat Milo passed away, Michelle was unsure of her options. The vet quickly suggested cremation, but after a week she had heard nothing. It was only 11 days later that Milo was finally returned to her.


That difficult experience inspired Michelle to create a service built on compassion and understanding—one that supports families at one of the hardest times in their lives, and makes sure they are reunited with their beloved pets as quickly and gently as possible.


Michelle has also achieved a distinction in accredited Grief Coach for Pet Loss training, giving her the knowledge and empathy to guide others through the pain of losing a cherished companion.

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Meet James (and Betty)

James has many years of experience in the funeral industry, having worked as a funeral director in both Oldham and Prestwich. Alongside this, he runs three doggy day care centres and, like Michelle, is a devoted animal lover. He is also proud to serve as a trustee of the Destitute Animal Shelter in Bolton, supporting the welfare of animals in need.


His background means he has a deep understanding of what families go through when facing loss, and he is committed to offering kindness, empathy and support during such a difficult time.


James’s dog, Betty, recently passed her Pets as Therapy assessment, and together they often visit children in hospital. These visits bring comfort and smiles, helping young patients cope with their illness.


Having experienced loss with his own pets, James recognised that there was a need for more compassionate and personal pet aftercare.


This realisation inspired him to create Rainbow Bridge Pet Funerals—a service built on care, respect and understanding, ensuring families are reunited with their beloved pets as quickly and gently as possible.

Customer Reviews & Comments

Just want to thank Michelle and James for all their help and kindness at such a sad time. Our beloved poppy died on the 1st August. She was collected straight away from the vets and taken into their care. They were professional and caring throughout the cremation process. Thank you very much x

Petra, Poppy

I can't express how wonderful Rainbow Bridge were in our experience with saying goodbye to our wonderful Sally, this was not an easy process to instigate but they made every step clear and simple. Dr. Bee was absolutely wonderful, she was so respectful and calming and gave assurance at every stage she was there for, it really felt like there was another friend in the room with us and Sally. She said the right thing at every moment and really made a horrible experience so much more peaceful for all of us. Thank you for looking after Sally and giving her the respect she deserved at the end of her life, we couldn't have asked for anything more.

Lydia, Sally

Considering this was the hardest thing I’ve ever had to do, Rainbow Bridge were absolutely wonderful. From the moment I submitted the enquiry form to the day they returned Sally’s ashes, everything was handled with such empathy, care, and respect. I’d never had to put a pet to sleep before and was so nervous about what to expect. I worried I wouldn’t know what to ask, that I’d chosen the wrong time, or that I’d have to justify my decision - none of that happened. From the very first phone call, they explained everything gently, were incredibly kind, and completely respected my decision. The day itself was incredibly difficult, but they made it peaceful for Sally at home, and even though it was heartbreaking, it truly was as gentle and comforting as it could have been. (Also much love to Dr. Bee who was the amazing vet that did the procedure itself - a lovely warm person that I felt very at ease sharing the space with). If you have the option to use them, please do - they are lovely lovely people x

Natalie, Sally

The best took care of Lulu so understanding and caring can’t thank you enough.

Gary, Lulu

Michelle and James have been incredibly helpful and compassionate throughout the process of my dog's cremation. They kept in close communication and provided updates at every stage, giving me complete peace of mind that my beloved pet was in safe hands. I highly, highly recommend their services—exceptional care at a very reasonable price. Thank you both once again. I truly couldn’t have asked for a better experience.

Czarina , Mya

Rainbow Bridge have somehow managed to make one of the hardest things we have had to go through, into a positive experience. They were incredibly understanding, empathetic and gave our Buttercup the dignity and care she deserved. They gave us the incredibly valuable time after Buttercup had passed and even let us wrap her up in a blanket and take her final journey in her favourite bed. Their aftercare service is incredible too (when Buttercup arrived home in a timely fashion, they hand delivered her and some treats for our other very upset cat). They have even sent us prints of our beautiful girl’s paw and nose. I would highly recommend their services to anyone that has to make the heart wrenching decision that we had to make. Thank you Rainbow Bridge. ❤️xx

Jess, Buttercup

Very compassionate people and kept me updated throughout, thankyou for everything at this difficult time. And I will definitely use this service in the future when the time comes again for my other pets.

Emma, Bear

At such a sad time we were brought such comfort from the caring and supportive way in which we were dealt with. This made a very sad and emotional time for us a little easier to bear.

Claire, Sugar

Compassionate service James spent lots of time on the phone to me whilst I really couldn't have been making much sense through the tears. He didn't rush me, he offered an immediate recovery service for my beautiful Poppy. My girl was cremated and delivered back to me quickly and lovingly. Thank you soooo much xx

Roseanne, Poppy

If you ever find yourself in this horribly sad situation, I truly can’t recommend Rainbow Bridge enough! 👌🏼 We had to make the awful decision to euthanise our cat and from start to finish they made the process a whole lot more bearable! 🌈 Bee came to the house and was wonderfully calm, reassuring and sensitive, explaining the process every step of the way. 🐈‍⬛ Michelle took our beloved Bella to be cremated and James returned her to us the very next day. 😇 Communication was excellent throughout the whole process. 👍🏼 There was a genuine feel of empathy from everyone at Rainbow Bridge and we would not hesitate to recommend them! ❤️THANK YOU 🙏🏼

Katherine, Bella

I am still in shock after the last 36hrs but I can honestly say that I am so glad that I found you to look after our fur baby yesterday. Willow, was a 13 year old lab, full of mischief, the biggest scavenger you could ever meet… she would literally take you off your feet for a crumb 🤣 but she was the biggest softy, loves a cuddle, a stroke anywhere she possibly could. But most of all she loved her family immensely 🩷 she also loved her adopted furson Dave. We are all so heartbroken. I don’t think we could have gotten through all of this without the help from Dr Nicola, James and Michelle. From the moment we spoke yesterday morning, the reassurance from Dr Nicola throughout the process and the empathy, dignified, caring way you picked up our fur baby and tucked her in to her blanket and walked her outside looking so peaceful and asleep I will never forget in a million years 🥰 you brought her back home in just over 24hrs, the treats for the fur family, the casket, the vials of fur and ashes of willow broke my heart but I know in time they will mean everything to us x thank you from the bottom of our hearts 💕

Terrie, Willow

Can not recommend Michelle and James more, they handled our boy ghost with love and dignity and treated him like the baby he is. Thank you so much for taking our boy to his next journey, we will forever be grateful to you both.

Emily, Ghost

I cannot begin to express what an exceptional company this is. I contacted James late on a Monday evening as we knew it was our little dogs time to go. He managed to get a vet to me within the hour. The process was the most calming, respectful, and loving experience. Better than anything I could’ve hoped for for our girl. James was in constant communication, our girl was returned to us the next day with a thoughtful care package. If you are ever questioning whether this is the right choice for you and your pet, please be assured that this company go above and beyond and do it with a level of compassion that I was so bowled over by. We will forever be indebted to you for giving our Ivy the best send off which was so calm and loving. I can never ever thank you enough.

Ella & Mya, Ivy

Cannot fault the service we received from rainbow bridge pet funerals, we recently had my son’s dog put to sleep and cremated. After have her over 14 years you can imagine how hard this would be. Michelle was amazing on the phone arranging things. The whole process was seamless and took every bit of stress away from this emotional time. James, who came to pick ruby up was super respectful and caring. Thank you so much. We as a family would 100% recommend Rainbow Bridge Pet Funerals. X

Amanda, Ruby

Rainbow Bridge Pet Funerals - what a fantastic and brilliant service you provided in our hour of need. James and Michelle you went further than above and beyond in the support you gave us when Neo passed away. The care, love and respect you showed us was out of this world, we can never thank you enough for helping us through this grieving time. All Our Love XXX

Clare & Gordon, Neo

We recently said goodbye to our beloved dog, Indie, and were fortunate to have the support of a truly compassionate and professional team of James and Michelle during this incredibly difficult time. From the first point of contact they were kind, responsive, and understanding. When they arrived on the day they treated Indie with such tenderness and respect, allowing us the space and time we needed while guiding us gently through the process. Their presence was calm and reassuring, and they made an unimaginably painful moment feel a little more bearable. They stayed in touch throughout, and Indie was returned home to us the same day, handled with care and dignity just like she deserved. We’re deeply grateful for the empathy and professionalism shown to both Indie and our family. Thank you for helping us give her the peaceful farewell she deserved. Thank you James and Michelle.

Rachel, Indie

After agonising over the decision to let my cat Louie go ,I am so glad I chose this way. His last moments were stress free and peaceful in is usual spot on my bed. Can't thank the vet enough for that. All arranged very quickly too for which I am very grateful with kind support and understanding. I would highly recommend Rainbow Bridge Pet Funerals.

Lynda, Louie

Letting go of our dog Alfie was the hardest decision but the right one. The vet that came was understanding and patient going through each step and Alfie passed away peacefully in our arms. Before Michelle came to collect him we had 10 mins precious time to say a private goodbye of which we are eternally grateful. Thank you so much.

Anne, Alfie

I feel like thank you can never be enough for how you have helped us with this sad journey from start to finish for our Princess Tilly. There was contact from start to finish all my emails were answered compassionately. The removal of Tilly to the return of her ashes was respectful and I'm forever grateful to you. The vet who was named Bee was absolutely a rock for us and made things so much more bearable, she treated Tilly with the upmost respect and dignity. Thank you so much to you all. Love from Adele and Geoff and I'm sure Tilly would say thank you too x

Adele & Geoff, Tilly

Michelle and James were so helpful when mum's little cat died. Very quick service, respectful and careful with our dear pet and we were very happy with the beautiful box for the ashes and the paw print, fur clippings and certificate. It was perfect for mum to remember her little cat and just the service we needed at such a difficult time.

Jane, Ellie

Thank you so much to Rainbow Bridge for the care and compassion at a difficult time. The gentle communication made our experience so much easier. They did everything that was needed, the thoughtful little extras are a lovely touch especially the little gift for the sibling of our lost pet. Should you be unfortunate to loose a pet, I would definitely recommend Rainbow Bridge Pet Funerals.

Pauline, Max

Excellent service, at such a sad time for us when our cat was run over, we contacted James and within hrs he was personally picking up our boy and treating him with the utmost dignity and respect. We were kept up to date on when the cremation took place and we had his remains back home with us the next day. The casket is beautiful and all the finishing touches and keepsakes are just perfect. Would highly recommend, we will be using again for any of our pets when the time comes.

Zoe, Fizz

I can not thank James and Michelle enough. They went above and beyond for us, they stepped in last minute and did everything. I know my Alfie would of liked them.

Tracy, Alfie

For anyone going through the stress of having to lose a pet, know you are in safe hands. What is a stressful and sad time is made so easy with Rainbow Bridge. They handled the day with so much ease. Always in communication and had ashes back to us within 72 hours of my dog passing away. For anyone concerned like I was don’t worry they will take care of everything. The bamboo pouch for the ashes is a must and they give a little vial of ashes and your pets hair lovely little touch. Thanks again guys honestly made such an emotional time so easy to get through with your service.

Bobby, Caesar

From making the decision to completion my dog Connie and us where looked after with dignity and at our own pace. Even our other dog Tom was involved as he wanted to be, we were kept informed and if I have to go through the process again I will use Rainbow Bridge.

Karen, Connie

Saying goodbye to my cat Tinkerbell was the hardest decision I have ever had to make. Rainbow Bridge Pet Funerals have made the goodbye easier by showing my Tinkerbell the love and dignity she deserves. I was kept up to date the whole way through and my girl is back home with me just 24 hours after I lost her. I cannot thank Michelle enough for her kindness throughout and I am so glad that I chose you guys to help me with Tinkerbells final goodbye. She is now home with me and I will forever be grateful to you for that.

Tiff, Tinkerbell

Excellent from start to finish. I cannot fault Rainbow Bridge, they have been nothing short of excellent when we made the tough decision to let our old dog Fudge rest in peace.

Andrew, Fudge

James, Michelle and Bee really were extremely kind, compassionate and caring during my beloved Chucky’s (Cats) passing! I can’t praise this Company enough for how they all looked after my fur baby. And me too in my time of distress. It was very difficult for me to let him go over the Rainbow 🌈 Bridge but my fur baby was with me for 14 years, he was 4 when I took him off my son- so he was an old cat at 18! His cremation was very dignified and I got his ashes brought home the next day in a beautiful wooden casket engraved with his name on the top. I also chose to have a paw print too! It’s the little touches like this that makes a distressing situation bearable - so once again James, Michelle and Bee Thank you so very much for caring for Chucky as you did, I’d give you 10 stars out of 10 if I could. Much respect and I’m very blessed to have found you! Thank you again I’d definitely recommend to ALL my family and friends (pet owners) to use this kind, caring, compassionate and professional service- Well done All of you at Rainbow Bridge Pet Funerals.

Trish, Chucky

We can’t thank Rainbow Bridge Pet Funerals enough for the incredible compassion and support they showed us during one of the most difficult days of our lives. Saying goodbye to our beloved Milo was heartbreaking, but they made the experience as peaceful and dignified as it could possibly be. From the moment we contacted them, we felt truly cared for. Every step was handled with thoughtfulness, respect, and kindness – not just for us, but for Milo too. The attending vet, James, was exceptional: gentle, clear, and compassionate, taking time to explain everything and ensuring that Milo was comfortable and calm in his final moments. They arranged everything for us, taking away the additional stress of this difficult day. The owner, James, collected Milo after he had passed and treated him like family, which meant the world to us. He showed a genuine interest in our boy, asking about his life and made sure that he made his final journey with dignity. James personally brought Milo back home to us on the same day & he’s now back in his favourite place by the fireplace. The beautiful little extras of the vials of hair and token ash to accompany his remains are such an amazing touch. We are so grateful for their help and would not hesitate to recommend them to anyone facing this incredibly hard time. Thank you Rainbow Bridge Pet Funerals for helping us say goodbye to our precious boy with love and dignity

Amiee, Milo

What a great team, so helpful, kind and compassionate. You made an awful situation bearable and I can’t thank you all enough. I would highly recommend your services to anyone. Thank you again ❤️

Beverley , Florrie

Losing our beloved Beethoven so suddenly was incredibly difficult, and navigating the aftermath felt overwhelming. Amidst the sadness, we were fortunate to find and work with truly caring professionals who went above and beyond to support us. James, who we dealt with directly, was an invaluable source of kindness, offering thoughtful and supportive phone calls when we were struggling with poor service elsewhere. His reassurance and genuine care made a difficult time more bearable, and we are deeply grateful. The speed and quality of service we received for Tovey were remarkable. His beautiful personalised casket arrived promptly, a testament to the dedication and respect shown to him and to us. Receiving his nose boop and paw digital images so quickly was an unexpectedly wonderful gift—so clear, so lovingly prepared. These precious keepsakes are helping our young son cope with the loss of his much-loved best pup, providing comfort in ways we never anticipated. The effort made to deliver Tovey’s ashes personally, to stay, talk, and ensure we felt supported was beyond anything we expected. It meant so much in a moment of grief, and we will always be grateful for the care, professionalism, and compassion shown to our family. If you are seeking a service that truly understands the love we hold for our pets and treats them with the dignity they deserve, we cannot recommend them highly enough.

Louise, Beethoven

James made the process so much easier as we couldn’t have done this he showed us so much empathy and kept in contact with us when he taken my mums dog away, and we got a lovely card with a print with of our dogs paw which for me was brilliant because it made my mum smile and to see that was lovely because she is very unwell so thank you all once again

Lee, Dolly

Can not thank James enough for talking us through the whole process and making a devastating time a little bit more bearable. Also a huge thank you to Georgia the vet for putting us at ease and reassuring us that it was the right decision for Clover. She was so empathetic and we couldn't have asked for anymore when the time came to say goodbye. We will definitely be recommending Rainbow Bridge Pet Funerals.

Jenni, Clover

When we took the very difficult decision to have our beloved dog Jack put to sleep, we looked into home euthanasia as we didn't want to take him to the vets. Jack, as with many pets, found vet visits very stressful. We wanted him to pass away in his own home, peacefully, with those who loved him around him. Michelle and James made this possible as they believe that just like humans, pets should be treated with dignity and respect. From the first moment when our lovely vet arrived to Michelle and James coming to collect Jack, the whole experience, although incredibly sad, was peaceful and gentle from start to finish. We felt completely reassured by Rainbow Bridge that they would look after him whilst in their care. This is the last act of love that a dedicated animal lover can do for their beloved pet when their quality of life is completely compromised. I wouldn't hesitate to recommend this thoughtful company with the dignified final journey over the rainbow bridge for your pets.

David & Elaine, Jack

We were so pleased that we chose Rainbow Bridge Pet Funerals when our beloved little dog Leo deteriorated very quickly. It was evening time when we filled in the online contact form, but James responded by phone very quickly. He was so supportive, understanding and caring at this very sad time. We wanted our little boy to go with love and peace in his own surroundings and time was of the essence not to prolong his suffering. James was really accommodating and arranged it for the following day in line with our wishes. The service they provided was compassionate, peaceful and performed with love and affection. They arranged for Bee (the Vet) who was so caring, calm and explained everything in detail so that we knew exactly what was happening. Our little boy couldn’t have been in more loving hands with Bee and we were able to say our goodbyes whilst he passed away very peacefully without any pain. James and Michelle came to pick him up as we had asked for 30 minutes to be with him after the Vet had left. They were both kind and caring, they tenderly placed Leo into his own bed and respectfully wrapped him in blankets as though he was peacefully sleeping. The bed was returned to us the following day with his ashes and lovely memorabilia. We would highly recommend Rainbow Bridge for their professionalism, compassion and support at a very difficult and sad time for us. They were fantastic from start to finish.

Margaret, Leo

At a very sad time the team at Rainbow 🌈 Bridge made Rhea's passing as lovely as possible. The vet Nicola was understanding and very reassuring. Michelle and James were caring and very aware of our feelings. The little things like treats for our other dog Sparky and the way they handled Rhea meant a lot.

Paul, Rhea

I can't express how much I appreciate Rainbow Bridge Pet Funerals. Their professionalism and customer service has been second to none and I would wholeheartedly recommend them during what is obviously one of the most heartbreaking times. Thank you to Michelle for everything. It is truly appreciated by myself and my children ❤️‍🩹

Lisa, Daisy

Highly recommend. Michelle responded very swiftly to my email enquiry with compassion and kindness and kept in touch throughout the process. Absolutely what was needed at a difficult time.

Catherine, Darcy

Couldn't have asked for more supportive people nothing was to much trouble at all. They take care of not just your pet but you as a grieving person too. The vet also amazing and supportive too. Didn't have to wait to long for my pets ashes back and the complimentary add ons you can recieve too just goes to show how much they care.

Mary, TJ

James was really calming and supportive during a horrific time. Our little man fell ill very quickly and unexpectedly so we were beside ourselves, having him pass in our arms in his own home and warm bed was a comfort to us, all of the communication and interactions with James were filled with patience and understanding. If you’re in the same unfortunate position as us, I’m so sorry, and I do whole heartedly recommend rainbow bridge. The vet that came out to us was also lovely and really reassured us. They had him back with us in his little casket within a couple of days, with some lovely keepsakes. They really made what was an awful time, a little less awful, by treating us and our little man with such dignity and care.

Kayleigh , Sidi

I cannot thank James & Michelle enough for not only their service but their kindness and compassion throughout. From the first initial call to bringing our girl back home they have been nothing short of amazing. They were both fantastic with our son and answered every question he had. Our girl was treated with nothing but love & dignity and I will forever be greatful x

Leah, Destiny

To be utterly devastated to the point i could hardly speak. To then get a call from James at Rainbow Bridge, who was so understanding and reassuring. I cannot recommend them enough!!

Victoria, Sandor

We recently had to say goodbye to our beloved 18-year-old dog, Grace, and choosing Rainbow Bridge Pet Funerals was the best decision we could have made during such a difficult time. From the moment they arrived at our home, their professionalism and compassionate demeanor brought much-needed comfort and support. The team handled everything with the utmost respect and care. They gently put Grace to sleep in the familiar surroundings of our home, which made the process calm and peaceful for both her and us. Their kindness and understanding were apparent in every step, ensuring that we felt supported and cared for. Within just three days, they returned Grace’s ashes to us, honoring their commitment to a swift, respectful process. The keepsake was beautifully presented, allowing us to hold on to precious memories of our cherished pet. Rainbow Bridge Pet Funerals truly understands the deep bond between pets and their families, and their exceptional service and heartfelt compassion made a challenging time more bearable. We cannot thank them enough for their incredible support and professionalism.

Steven, Grace

I would highly recommend Rainbow Bridge - the service provided allowed us to grieve for our dog Teddy, without having to focus on practicalities at such an emotional time. From the very first phone call we felt so supported, and we knew we were in good hands. Communication with, and from, James and Michelle was excellent and we were kept informed of what would be happening, and when, at every step. Everything happened as and when it should have, from the arrival of the vet (who showed such empathy), the collection of Teddy, to the delivery of his ashes. It was a real family business with faces and names, which we really appreciated.

Julie, Teddy

Michelle was amazing in the way she dealt with the situation, she came for my boy quickly and treated him with great care & we will forever be grateful. I paid for him to be cremated with his name & D.O.B on, his paw print and hair vial was free. Absolute fantastic service she got him back to us in good time aswell. It was a perfect 10/10 service we couldn’t deal with giving him a kiss one last time which she respected and took him to get him ready for us. We payed £150 in total & it was worth it with how quick and well she treated the situation & our boy. Thankyou!

Delia, Lion

Thank you for your support and service regarding Miley. You give me the reassurance that it was the right decision and was a speedy process to help miley reach the end of the rainbow 🌈 I think that was very important for myself and family to know that she wasn’t in pain and she fell asleep with full support from Bee the vet who also give us 100% support in what was going to happen. Thank you

Kevin, Miley

We can’t recommend Rainbow Bridge Pet Funerals enough! The support we have receive after the sudden devastating loss of our family dog has been amazing. Michelle and James were very professional and showed so much empathy towards myself and our family. Princess was our first family dog and we had never been through this before, my first point of call was the vets, but all they could do was get someone to ring me back in the evening. Myself and my sister searched online as we knew Princess deserved better, we found Rainbow Bridge Pet Funerals and Michelle has been absolutely amazing! We wouldn’t have wanted anybody else to take care of our Princess. We knew Princess deserved the best and she got exactly that and more from Michelle and James. As a family we hadn’t been through this before and didn’t really know what we had to do, but Michelle was amazing, kind, caring and helpful. James came to collect Princess the very same day. 48 hours later and Princess is now home and back exactly where she should be, with her family. You really have been with us through this terrible time and made it as easy as possible for my Family, nothing was too much to ask. Thank you so much for helping us through this awful time, this is why we recommend you to everyone. Thank you again so much for taking care of our softy baby❤️

Ellie, Princess

We lost our beloved Cavalier Dolly on Wednesday morning. My husband called Rainbow Bridge and spoke with James. He walked us through the process explaining every detail with so much care and understanding it made it a little easier to cope with. He collected her in the afternoon and we were reunited with her on Thursday. I can't recommend Rainbow Bridge enough. Not only the care shown to Dolly but also to myself, Mark and Dolly's brother Dougie.Thank you so much x

Emma, Mark & Dougie, Dolly

If I could rate Rainbow Bridge any higher I would. From start to finish the support they've given at such a difficult time has been incredible. Not only did they bend over backwards to meet our wishes, the speed, efficiency and communication was a major comfort. We'll forever be grateful to both James and Michelle and the vet who attended.

Paul, Summer

We can not recommend Rainbow Bridge Pet Funeral Services highly enough after the support they gave us last week after the sudden devastating loss of our beautiful ten year old Cockapoo, Bertie. James was not only very professional in his conduct, but also very empathetic and totally got what the loss means to us. He ensured that Bertie was cared for in a very caring and professional manner and that his ashes were returned swiftly to us. He kept in contact so that we knew what was happening during each stage. His brother, Ernie was very grateful too for the dog biscuits. A lovely touch to think about him. Bertie’s paw print arrived today. Another thoughtful touch, along with the fur clippings and vial of ashes, to help support us through our grief. Thank you for all of your help and support. We could not have asked for anymore. Totally recommend your services to others facing this horrific loss.

Samantha , Bertie

Our Milo crossed the Rainbow Bridge in the early hours and we have been numb ever since. I searched and found Rainbow Bridge Pet Funerals and Michelle has been out of this world. I didn't know what I was looking for or what I was doing but she was kind caring and helpful and came the very same day. Thank you so much for helping us through this difficult time I would absolutely recommend. Thank you for taking care of our little penguin

Jamie, Milo

Michelle was amazing, answered any question I had no matter how small with compassion and respect. I was completely unaware how the process worked and everything was explained to me in such detail so I knew what was going on, Tinkerbell was with me for 18 long years and thanks to this company we only had to spend one night apart before she was reunited with me after her euthanasia. Michelle made such a difficult time a little bit easier to navigate, it brings me comfort to know Tinkerbell was treated with respect off this company right until the end. Thankyou.

Tia , Tinkerbell

Words cannot express how grateful we are to Rainbow Bridge Pet Funerals. Their caring, compassionate and professionalism was outstanding from the beginning when needed to completion of our beloved pets passing. They helped to levitate the painful process with a much appreciated touch of human kindness. Many thanks to both Michelle and James

Yvonne & Andrew, Coco

I had the privilege of knowing Michelle even before the launch of Rainbow Bridge Pet Funeral Services, so I was already aware of the deep love and care she has for her own furry family members — they are truly so much more than just pets to her. When the time came for us to say goodbye to our beloved Spock, who had been part of our lives for over 15 years, Michelle was my first thought, The support made all the difference. She approached everything with such empathy and respect, helping us through one of the hardest moments with genuine kindness. I can’t recommend her and Rainbow Bridge enough for anyone facing the loss of a beloved furry family member.

Philip, Spock

James was amazing from the first message, I was in total shock and he made the whole process bareable and showed such empathy, my little Biscuit is now back home where she belongs. I would have no hesitation in recommending this amazing company to help anyone who has lost a pet. Thank you for showing her such respect and kindness on her final journey.

Susan, Biscuit

From the moment we lost our precious furbaby Poppy, James and the team were professional and caring , keeping us informed every step of the way. Their experience around pet loss helped us as a family deal with the bewildering range of emotions and their kindness shines through. Poppy was treated with dignity and care, even down to how she was brought home to us. The personal touch always at the front of everything they do. Thank you for taking such good care of other darling girl.

Jane & Gary, Poppy

Excellent service, excellent staff, highly recommended.

Martin Clarke, Lennon

I have been so impressed with all aspects of your service and would absolutely recommend you to any pet owner. We were supported throughout and all our wishes were valued. Bee was so perfect to help Pipsqueak over the rainbow bridge. She was empathetic, kind and nothing was too much trouble. Michelle was so wonderful and helpful and the experience went from being scary and sad to being supported and loved. Thank you for everything you have done. (And Lottie and Minnie were thrilled with the biscuits. What a thoughtful addition).

Ruth, Damien, Robert & Maggie, Pipsqueak

Thank you for what you and Michelle did today for us. We couldn’t have asked for anyone better. You both was perfect x

Natalie & Mark, Dexter

I just wanted to express my thanks for the quick and professional and most importantly caring service you have provided us. This has been a very difficult couple of days for my daughter to come to terms with, but she now has a memorial shelf set up in her bedroom with Melodies ashes and importantly a way to move forward.

Tony & Lindsay, Melody

As a professional, I've attended many euthanasias, and the thing that stood out the most for me with Michelle and James was their genuine care. They waited for over an hour to retrieve Teddy, and there was not a moment where my client felt pressured. They were calm, reassuring and professional at every interaction. They returned Teddy home with the same love and care, and completed the most beautiful paw and nose prints I've ever seen.

Lu Etchells, Teddy

Great service from Rainbow Bridge. They helped sort everything out so quickly and helped with out pets passing in the most dignified way possible. We would 100% recommend to anyone, and the pricing was really good.

Austin and Marta, Jake

I wanted to thank you both for yesterday. You made my heartbreak easier because of your compassion, kindness and gentle manner with Holly. She looked so comfy and peaceful when you snuggled her up in her bed. She was such a gentle, loving and funny girl. I'm heart broken without her.

Lynn, Holly

Many thanks again for all you have done. We will never forget it.

Jenny & Nick, Lenny

Thank you to Rainbow Bridge for taking loving care of Charlie on his final journey and the beautiful way the memory keepsakes are presented. Thank you so much for everything.

Irene & Malcolm, Charlie

It was a beautiful touch with everything you did with Tasha's ashes and her paw print.

Nichola, Tasha

Urns, Caskets & Keepsakes

Customer Reviews & Comments

Just want to thank Michelle and James for all their help and kindness at such a sad time. Our beloved poppy died on the 1st August. She was collected straight away from the vets and taken into their care. They were professional and caring throughout the cremation process. Thank you very much x

Petra, Poppy

I can't express how wonderful Rainbow Bridge were in our experience with saying goodbye to our wonderful Sally, this was not an easy process to instigate but they made every step clear and simple.

Dr. Bee was absolutely wonderful, she was so respectful and calming and gave assurance at every stage she was there for, it really felt like there was another friend in the room with us and Sally. She said the right thing at every moment and really made a horrible experience so much more peaceful for all of us.

Thank you for looking after Sally and giving her the respect she deserved at the end of her life, we couldn't have asked for anything more.

Lydia, Sally

Considering this was the hardest thing I’ve ever had to do, Rainbow Bridge were absolutely wonderful. From the moment I submitted the enquiry form to the day they returned Sally’s ashes, everything was handled with such empathy, care, and respect.

I’d never had to put a pet to sleep before and was so nervous about what to expect. I worried I wouldn’t know what to ask, that I’d chosen the wrong time, or that I’d have to justify my decision - none of that happened. From the very first phone call, they explained everything gently, were incredibly kind, and completely respected my decision.

The day itself was incredibly difficult, but they made it peaceful for Sally at home, and even though it was heartbreaking, it truly was as gentle and comforting as it could have been. (Also much love to Dr. Bee who was the amazing vet that did the procedure itself - a lovely warm person that I felt very at ease sharing the space with).

If you have the option to use them, please do - they are lovely lovely people x

Natalie, Sally

The best took care of Lulu so understanding and caring can’t thank you enough.

Gary, Lulu

Michelle and James have been incredibly helpful and compassionate throughout the process of my dog's cremation. They kept in close communication and provided updates at every stage, giving me complete peace of mind that my beloved pet was in safe hands. I highly, highly recommend their services—exceptional care at a very reasonable price. Thank you both once again. I truly couldn’t have asked for a better experience.

Czarina , Mya

Rainbow Bridge have somehow managed to make one of the hardest things we have had to go through, into a positive experience. They were incredibly understanding, empathetic and gave our Buttercup the dignity and care she deserved. They gave us the incredibly valuable time after Buttercup had passed and even let us wrap her up in a blanket and take her final journey in her favourite bed.
Their aftercare service is incredible too (when Buttercup arrived home in a timely fashion, they hand delivered her and some treats for our other very upset cat).
They have even sent us prints of our beautiful girl’s paw and nose. I would highly recommend their services to anyone that has to make the heart wrenching decision that we had to make. Thank you Rainbow Bridge. ❤️xx

Jess, Buttercup

Very compassionate people and kept me updated throughout, thankyou for everything at this difficult time. And I will definitely use this service in the future when the time comes again for my other pets.

Emma, Bear

At such a sad time we were brought such comfort from the caring and supportive way in which we were dealt with. This made a very sad and emotional time for us a little easier to bear.

Claire, Sugar

Compassionate service James spent lots of time on the phone to me whilst I really couldn't have been making much sense through the tears. He didn't rush me, he offered an immediate recovery service for my beautiful Poppy. My girl was cremated and delivered back to me quickly and lovingly. Thank you soooo much xx

Roseanne, Poppy

If you ever find yourself in this horribly sad situation, I truly can’t recommend Rainbow Bridge enough! 👌🏼
We had to make the awful decision to euthanise our cat and from start to finish they made the process a whole lot more bearable! 🌈
Bee came to the house and was wonderfully calm, reassuring and sensitive, explaining the process every step of the way. 🐈‍⬛
Michelle took our beloved Bella to be cremated and James returned her to us the very next day. 😇
Communication was excellent throughout the whole process. 👍🏼
There was a genuine feel of empathy from everyone at Rainbow Bridge and we would not hesitate to recommend them! ❤️THANK YOU 🙏🏼

Katherine, Bella

I am still in shock after the last 36hrs but I can honestly say that I am so glad that I found you to look after our fur baby yesterday.

Willow, was a 13 year old lab, full of mischief, the biggest scavenger you could ever meet… she would literally take you off your feet for a crumb 🤣 but she was the biggest softy, loves a cuddle, a stroke anywhere she possibly could. But most of all she loved her family immensely 🩷 she also loved her adopted furson Dave. We are all so heartbroken.

I don’t think we could have gotten through all of this without the help from Dr Nicola, James and Michelle.
From the moment we spoke yesterday morning, the reassurance from Dr Nicola throughout the process and the empathy, dignified, caring way you picked up our fur baby and tucked her in to her blanket and walked her outside looking so peaceful and asleep I will never forget in a million years 🥰 you brought her back home in just over 24hrs, the treats for the fur family, the casket, the vials of fur and ashes of willow broke my heart but I know in time they will mean everything to us x thank you from the bottom of our hearts 💕

Terrie, Willow

Can not recommend Michelle and James more, they handled our boy ghost with love and dignity and treated him like the baby he is.

Thank you so much for taking our boy to his next journey, we will forever be grateful to you both.

Emily, Ghost

I cannot begin to express what an exceptional company this is.

I contacted James late on a Monday evening as we knew it was our little dogs time to go. He managed to get a vet to me within the hour.

The process was the most calming, respectful, and loving experience. Better than anything I could’ve hoped for for our girl.

James was in constant communication, our girl was returned to us the next day with a thoughtful care package.

If you are ever questioning whether this is the right choice for you and your pet, please be assured that this company go above and beyond and do it with a level of compassion that I was so bowled over by.

We will forever be indebted to you for giving our Ivy the best send off which was so calm and loving. I can never ever thank you enough.

Ella & Mya, Ivy

Cannot fault the service we received from rainbow bridge pet funerals, we recently had my son’s dog put to sleep and cremated.

After have her over 14 years you can imagine how hard this would be. Michelle was amazing on the phone arranging things.

The whole process was seamless and took every bit of stress away from this emotional time. James, who came to pick ruby up was super respectful and caring.

Thank you so much. We as a family would 100% recommend Rainbow Bridge Pet Funerals. X

Amanda, Ruby

Rainbow Bridge Pet Funerals - what a fantastic and brilliant service you provided in our hour of need.

James and Michelle you went further than above and beyond in the support you gave us when Neo passed away.

The care, love and respect you showed us was out of this world, we can never thank you enough for helping us through this grieving time.

All Our Love XXX

Clare & Gordon, Neo

We recently said goodbye to our beloved dog, Indie, and were fortunate to have the support of a truly compassionate and professional team of James and Michelle during this incredibly difficult time. From the first point of contact they were kind, responsive, and understanding.

When they arrived on the day they treated Indie with such tenderness and respect, allowing us the space and time we needed while guiding us gently through the process. Their presence was calm and reassuring, and they made an unimaginably painful moment feel a little more bearable.

They stayed in touch throughout, and Indie was returned home to us the same day, handled with care and dignity just like she deserved.

We’re deeply grateful for the empathy and professionalism shown to both Indie and our family. Thank you for helping us give her the peaceful farewell she deserved.

Thank you James and Michelle.

Rachel, Indie

After agonising over the decision to let my cat Louie go ,I am so glad I chose this way.

His last moments were stress free and peaceful in is usual spot on my bed. Can't thank the vet enough for that.

All arranged very quickly too for which I am very grateful with kind support and understanding.

I would highly recommend Rainbow Bridge Pet Funerals.

Lynda, Louie

Letting go of our dog Alfie was the hardest decision but the right one.

The vet that came was understanding and patient going through each step and Alfie passed away peacefully in our arms.

Before Michelle came to collect him we had 10 mins precious time to say a private goodbye of which we are eternally grateful.

Thank you so much.

Anne, Alfie

I feel like thank you can never be enough for how you have helped us with this sad journey from start to finish for our Princess Tilly.

There was contact from start to finish all my emails were answered compassionately.

The removal of Tilly to the return of her ashes was respectful and I'm forever grateful to you.

The vet who was named Bee was absolutely a rock for us and made things so much more bearable, she treated Tilly with the upmost respect and dignity.

Thank you so much to you all.

Love from Adele and Geoff and I'm sure Tilly would say thank you too x

Adele & Geoff, Tilly

Michelle and James were so helpful when mum's little cat died.

Very quick service, respectful and careful with our dear pet and we were very happy with the beautiful box for the ashes and the paw print, fur clippings and certificate.

It was perfect for mum to remember her little cat and just the service we needed at such a difficult time.

Jane, Ellie

Thank you so much to Rainbow Bridge for the care and compassion at a difficult time.

The gentle communication made our experience so much easier. They did everything that was needed, the thoughtful little extras are a lovely touch especially the little gift for the sibling of our lost pet.

Should you be unfortunate to loose a pet, I would definitely recommend Rainbow Bridge Pet Funerals.

Pauline, Max

Excellent service, at such a sad time for us when our cat was run over, we contacted James and within hrs he was personally picking up our boy and treating him with the utmost dignity and respect.

We were kept up to date on when the cremation took place and we had his remains back home with us the next day.

The casket is beautiful and all the finishing touches and keepsakes are just perfect.

Would highly recommend, we will be using again for any of our pets when the time comes.

Zoe, Fizz

I can not thank James and Michelle enough. They went above and beyond for us, they stepped in last minute and did everything. I know my Alfie would of liked them.

Tracy, Alfie

For anyone going through the stress of having to lose a pet, know you are in safe hands.

What is a stressful and sad time is made so easy with Rainbow Bridge. They handled the day with so much ease.

Always in communication and had ashes back to us within 72 hours of my dog passing away.

For anyone concerned like I was don’t worry they will take care of everything.

The bamboo pouch for the ashes is a must and they give a little vial of ashes and your pets hair lovely little touch.

Thanks again guys honestly made such an emotional time so easy to get through with your service.

Bobby, Caesar

From making the decision to completion my dog Connie and us where looked after with dignity and at our own pace.

Even our other dog Tom was involved as he wanted to be, we were kept informed and if I have to go through the process again I will use Rainbow Bridge.

Karen, Connie

Saying goodbye to my cat Tinkerbell was the hardest decision I have ever had to make. Rainbow Bridge Pet Funerals have made the goodbye easier by showing my Tinkerbell the love and dignity she deserves.

I was kept up to date the whole way through and my girl is back home with me just 24 hours after I lost her.

I cannot thank Michelle enough for her kindness throughout and I am so glad that I chose you guys to help me with Tinkerbells final goodbye.

She is now home with me and I will forever be grateful to you for that.

Tiff, Tinkerbell

Excellent from start to finish. I cannot fault Rainbow Bridge, they have been nothing short of excellent when we made the tough decision to let our old dog Fudge rest in peace.

Andrew, Fudge

James, Michelle and Bee really were extremely kind, compassionate and caring during my beloved Chucky’s (Cats) passing!

I can’t praise this Company enough for how they all looked after my fur baby. And me too in my time of distress. It was very difficult for me to let him go over the Rainbow 🌈 Bridge but my fur baby was with me for 14 years, he was 4 when I took him off my son- so he was an old cat at 18! His cremation was very dignified and I got his ashes brought home the next day in a beautiful wooden casket engraved with his name on the top.

I also chose to have a paw print too! It’s the little touches like this that makes a distressing situation bearable - so once again James, Michelle and Bee Thank you so very much for caring for Chucky as you did, I’d give you 10 stars out of 10 if I could.

Much respect and I’m very blessed to have found you! Thank you again

I’d definitely recommend to ALL my family and friends (pet owners) to use this kind, caring, compassionate and professional service- Well done All of you at Rainbow Bridge Pet Funerals.

Trish, Chucky

We can’t thank Rainbow Bridge Pet Funerals enough for the incredible compassion and support they showed us during one of the most difficult days of our lives.

Saying goodbye to our beloved Milo was heartbreaking, but they made the experience as peaceful and dignified as it could possibly be.

From the moment we contacted them, we felt truly cared for. Every step was handled with thoughtfulness, respect, and kindness – not just for us, but for Milo too.

The attending vet, James, was exceptional: gentle, clear, and compassionate, taking time to explain everything and ensuring that Milo was comfortable and calm in his final moments.

They arranged everything for us, taking away the additional stress of this difficult day.

The owner, James, collected Milo after he had passed and treated him like family, which meant the world to us.

He showed a genuine interest in our boy, asking about his life and made sure that he made his final journey with dignity.

James personally brought Milo back home to us on the same day & he’s now back in his favourite place by the fireplace. The beautiful little extras of the vials of hair and token ash to accompany his remains are such an amazing touch.

We are so grateful for their help and would not hesitate to recommend them to anyone facing this incredibly hard time.

Thank you Rainbow Bridge Pet Funerals for helping us say goodbye to our precious boy with love and dignity

Amiee, Milo

What a great team, so helpful, kind and compassionate. You made an awful situation bearable and I can’t thank you all enough. I would highly recommend your services to anyone. Thank you again ❤️

Beverley , Florrie

Losing our beloved Beethoven so suddenly was incredibly difficult, and navigating the aftermath felt overwhelming. Amidst the sadness, we were fortunate to find and work with truly caring professionals who went above and beyond to support us.

James, who we dealt with directly, was an invaluable source of kindness, offering thoughtful and supportive phone calls when we were struggling with poor service elsewhere. His reassurance and genuine care made a difficult time more bearable, and we are deeply grateful.

The speed and quality of service we received for Tovey were remarkable. His beautiful personalised casket arrived promptly, a testament to the dedication and respect shown to him and to us. Receiving his nose boop and paw digital images so quickly was an unexpectedly wonderful gift—so clear, so lovingly prepared. These precious keepsakes are helping our young son cope with the loss of his much-loved best pup, providing comfort in ways we never anticipated.

The effort made to deliver Tovey’s ashes personally, to stay, talk, and ensure we felt supported was beyond anything we expected. It meant so much in a moment of grief, and we will always be grateful for the care, professionalism, and compassion shown to our family.

If you are seeking a service that truly understands the love we hold for our pets and treats them with the dignity they deserve, we cannot recommend them highly enough.

Louise, Beethoven

James made the process so much easier as we couldn’t have done this he showed us so much empathy and kept in contact with us when he taken my mums dog away, and we got a lovely card with a print with of our dogs paw which for me was brilliant because it made my mum smile and to see that was lovely because she is very unwell so thank you all once again

Lee, Dolly

Can not thank James enough for talking us through the whole process and making a devastating time a little bit more bearable. Also a huge thank you to Georgia the vet for putting us at ease and reassuring us that it was the right decision for Clover. She was so empathetic and we couldn't have asked for anymore when the time came to say goodbye. We will definitely be recommending Rainbow Bridge Pet Funerals.

Jenni, Clover

When we took the very difficult decision to have our beloved dog Jack put to sleep, we looked into home euthanasia as we didn't want to take him to the vets. Jack, as with many pets, found vet visits very stressful.
We wanted him to pass away in his own home, peacefully, with those who loved him around him.
Michelle and James made this possible as they believe that just like humans, pets should be treated with dignity and respect.
From the first moment when our lovely vet arrived to Michelle and James coming to collect Jack, the whole experience, although incredibly sad, was peaceful and gentle from start to finish.
We felt completely reassured by Rainbow Bridge that they would look after him whilst in their care.
This is the last act of love that a dedicated animal lover can do for their beloved pet when their quality of life is completely compromised.
I wouldn't hesitate to recommend this thoughtful company with the dignified final journey over the rainbow bridge for your pets.

David & Elaine, Jack

We were so pleased that we chose Rainbow Bridge Pet Funerals when our beloved little dog Leo deteriorated very quickly. It was evening time when we filled in the online contact form, but James responded by phone very quickly. He was so supportive, understanding and caring at this very sad time. We wanted our little boy to go with love and peace in his own surroundings and time was of the essence not to prolong his suffering. James was really accommodating and arranged it for the following day in line with our wishes.
The service they provided was compassionate, peaceful and performed with love and affection. They arranged for Bee (the Vet) who was so caring, calm and explained everything in detail so that we knew exactly what was happening. Our little boy couldn’t have been in more loving hands with Bee and we were able to say our goodbyes whilst he passed away very peacefully without any pain.
James and Michelle came to pick him up as we had asked for 30 minutes to be with him after the Vet had left. They were both kind and caring, they tenderly placed Leo into his own bed and respectfully wrapped him in blankets as though he was peacefully sleeping. The bed was returned to us the following day with his ashes and lovely memorabilia.
We would highly recommend Rainbow Bridge for their professionalism, compassion and support at a very difficult and sad time for us. They were fantastic from start to finish.

Margaret, Leo

At a very sad time the team at Rainbow 🌈 Bridge made Rhea's passing as lovely as possible. The vet Nicola was understanding and very reassuring. Michelle and James were caring and very aware of our feelings. The little things like treats for our other dog Sparky and the way they handled Rhea meant a lot.

Paul, Rhea

I can't express how much I appreciate Rainbow Bridge Pet Funerals. Their professionalism and customer service has been second to none and I would wholeheartedly recommend them during what is obviously one of the most heartbreaking times.
Thank you to Michelle for everything. It is truly appreciated by myself and my children ❤️‍🩹

Lisa, Daisy

Highly recommend. Michelle responded very swiftly to my email enquiry with compassion and kindness and kept in touch throughout the process. Absolutely what was needed at a difficult time.

Catherine, Darcy

Couldn't have asked for more supportive people nothing was to much trouble at all. They take care of not just your pet but you as a grieving person too. The vet also amazing and supportive too. Didn't have to wait to long for my pets ashes back and the complimentary add ons you can recieve too just goes to show how much they care.

Mary, TJ

James was really calming and supportive during a horrific time. Our little man fell ill very quickly and unexpectedly so we were beside ourselves, having him pass in our arms in his own home and warm bed was a comfort to us, all of the communication and interactions with James were filled with patience and understanding. If you’re in the same unfortunate position as us, I’m so sorry, and I do whole heartedly recommend rainbow bridge. The vet that came out to us was also lovely and really reassured us. They had him back with us in his little casket within a couple of days, with some lovely keepsakes. They really made what was an awful time, a little less awful, by treating us and our little man with such dignity and care.

Kayleigh , Sidi

I cannot thank James & Michelle enough for not only their service but their kindness and compassion throughout. From the first initial call to bringing our girl back home they have been nothing short of amazing. They were both fantastic with our son and answered every question he had. Our girl was treated with nothing but love & dignity and I will forever be greatful x

Leah, Destiny

To be utterly devastated to the point i could hardly speak. To then get a call from James at Rainbow Bridge, who was so understanding and reassuring. I cannot recommend them enough!!

Victoria, Sandor

We recently had to say goodbye to our beloved 18-year-old dog, Grace, and choosing Rainbow Bridge Pet Funerals was the best decision we could have made during such a difficult time. From the moment they arrived at our home, their professionalism and compassionate demeanor brought much-needed comfort and support.

The team handled everything with the utmost respect and care. They gently put Grace to sleep in the familiar surroundings of our home, which made the process calm and peaceful for both her and us. Their kindness and understanding were apparent in every step, ensuring that we felt supported and cared for.

Within just three days, they returned Grace’s ashes to us, honoring their commitment to a swift, respectful process. The keepsake was beautifully presented, allowing us to hold on to precious memories of our cherished pet.

Rainbow Bridge Pet Funerals truly understands the deep bond between pets and their families, and their exceptional service and heartfelt compassion made a challenging time more bearable. We cannot thank them enough for their incredible support and professionalism.

Steven, Grace

I would highly recommend Rainbow Bridge - the service provided allowed us to grieve for our dog Teddy, without having to focus on practicalities at such an emotional time.
From the very first phone call we felt so supported, and we knew we were in good hands. Communication with, and from, James and Michelle was excellent and we were kept informed of what would be happening, and when, at every step. Everything happened as and when it should have, from the arrival of the vet (who showed such empathy), the collection of Teddy, to the delivery of his ashes.
It was a real family business with faces and names, which we really appreciated.

Julie, Teddy

Thank you for your support and service regarding Miley.
You give me the reassurance that it was the right decision and was a speedy process to help miley reach the end of the rainbow 🌈
I think that was very important for myself and family to know that she wasn’t in pain and she fell asleep with full support from Bee the vet who also give us 100% support in what was going to happen. Thank you

Kevin, Miley

We can’t recommend Rainbow Bridge Pet Funerals enough! The support we have receive after the sudden devastating loss of our family dog has been amazing. Michelle and James were very professional and showed so much empathy towards myself and our family.
Princess was our first family dog and we had never been through this before, my first point of call was the vets, but all they could do was get someone to ring me back in the evening. Myself and my sister searched online as we knew Princess deserved better, we found Rainbow Bridge Pet Funerals and Michelle has been absolutely amazing!
We wouldn’t have wanted anybody else to take care of our Princess. We knew Princess deserved the best and she got exactly that and more from Michelle and James. As a family we hadn’t been through this before and didn’t really know what we had to do, but Michelle was amazing, kind, caring and helpful. James came to collect Princess the very same day. 48 hours later and Princess is now home and back exactly where she should be, with her family.
You really have been with us through this terrible time and made it as easy as possible for my Family, nothing was too much to ask. Thank you so much for helping us through this awful time, this is why we recommend you to everyone.
Thank you again so much for taking care of our softy baby❤️

Ellie, Princess

We lost our beloved Cavalier Dolly on Wednesday morning. My husband called Rainbow Bridge and spoke with James. He walked us through the process explaining every detail with so much care and understanding it made it a little easier to cope with. He collected her in the afternoon and we were reunited with her on Thursday. I can't recommend Rainbow Bridge enough. Not only the care shown to Dolly but also to myself, Mark and Dolly's brother Dougie.Thank you so much x

Emma, Mark & Dougie, Dolly

If I could rate Rainbow Bridge any higher I would. From start to finish the support they've given at such a difficult time has been incredible. Not only did they bend over backwards to meet our wishes, the speed, efficiency and communication was a major comfort. We'll forever be grateful to both James and Michelle and the vet who attended.

Paul, Summer

We can not recommend Rainbow Bridge Pet Funeral Services highly enough after the support they gave us last week after the sudden devastating loss of our beautiful ten year old Cockapoo, Bertie. James was not only very professional in his conduct, but also very empathetic and totally got what the loss means to us. He ensured that Bertie was cared for in a very caring and professional manner and that his ashes were returned swiftly to us. He kept in contact so that we knew what was happening during each stage. His brother, Ernie was very grateful too for the dog biscuits. A lovely touch to think about him. Bertie’s paw print arrived today. Another thoughtful touch, along with the fur clippings and vial of ashes, to help support us through our grief. Thank you for all of your help and support. We could not have asked for anymore. Totally recommend your services to others facing this horrific loss.

Samantha , Bertie

Michelle was amazing in the way she dealt with the situation, she came for my boy quickly and treated him with great care & we will forever be grateful. I paid for him to be cremated with his name & D.O.B on, his paw print and hair vial was free. Absolute fantastic service she got him back to us in good time aswell. It was a perfect 10/10 service we couldn’t deal with giving him a kiss one last time which she respected and took him to get him ready for us. We payed £150 in total & it was worth it with how quick and well she treated the situation & our boy. Thankyou!

Delia, Lion

Our Milo crossed the Rainbow Bridge in the early hours and we have been numb ever since. I searched and found Rainbow Bridge Pet Funerals and Michelle has been out of this world. I didn't know what I was looking for or what I was doing but she was kind caring and helpful and came the very same day. Thank you so much for helping us through this difficult time I would absolutely recommend. Thank you for taking care of our little penguin

Jamie, Milo

Michelle was amazing, answered any question I had no matter how small with compassion and respect. I was completely unaware how the process worked and everything was explained to me in such detail so I knew what was going on, Tinkerbell was with me for 18 long years and thanks to this company we only had to spend one night apart before she was reunited with me after her euthanasia. Michelle made such a difficult time a little bit easier to navigate, it brings me comfort to know Tinkerbell was treated with respect off this company right until the end. Thankyou.

Tia , Tinkerbell

Words cannot express how grateful we are to Rainbow Bridge Pet Funerals. Their caring, compassionate and professionalism was outstanding from the beginning when needed to completion of our beloved pets passing. They helped to levitate the painful process with a much appreciated touch of human kindness. Many thanks to both Michelle and James

Yvonne & Andrew, Coco

I had the privilege of knowing Michelle even before the launch of Rainbow Bridge Pet Funeral Services, so I was already aware of the deep love and care she has for her own furry family members — they are truly so much more than just pets to her. When the time came for us to say goodbye to our beloved Spock, who had been part of our lives for over 15 years, Michelle was my first thought, The support made all the difference. She approached everything with such empathy and respect, helping us through one of the hardest moments with genuine kindness. I can’t recommend her and Rainbow Bridge enough for anyone facing the loss of a beloved furry family member.

Philip, Spock

James was amazing from the first message, I was in total shock and he made the whole process bareable and showed such empathy, my little Biscuit is now back home where she belongs. I would have no hesitation in recommending this amazing company to help anyone who has lost a pet. Thank you for showing her such respect and kindness on her final journey.

Susan, Biscuit

From the moment we lost our precious furbaby Poppy, James and the team were professional and caring , keeping us informed every step of the way. Their experience around pet loss helped us as a family deal with the bewildering range of emotions and their kindness shines through. Poppy was treated with dignity and care, even down to how she was brought home to us. The personal touch always at the front of everything they do. Thank you for taking such good care of other darling girl.

Jane & Gary, Poppy

Excellent service, excellent staff, highly recommended.

Martin Clarke, Lennon

I have been so impressed with all aspects of your service and would absolutely recommend you to any pet owner.

We were supported throughout and all our wishes were valued. Bee was so perfect to help Pipsqueak over the rainbow bridge. She was empathetic, kind and nothing was too much trouble. Michelle was so wonderful and helpful and the experience went from being scary and sad to being supported and loved. Thank you for everything you have done.

(And Lottie and Minnie were thrilled with the biscuits. What a thoughtful addition).

Ruth, Damien, Robert & Maggie, Pipsqueak

Thank you for what you and Michelle did today for us. We couldn’t have asked for anyone better. You both was perfect x

Natalie & Mark, Dexter

I just wanted to express my thanks for the quick and professional and most importantly caring service you have provided us.

This has been a very difficult couple of days for my daughter to come to terms with, but she now has a memorial shelf set up in her bedroom with Melodies ashes and importantly a way to move forward.

Tony & Lindsay, Melody

As a professional, I've attended many euthanasias, and the thing that stood out the most for me with Michelle and James was their genuine care. They waited for over an hour to retrieve Teddy, and there was not a moment where my client felt pressured. They were calm, reassuring and professional at every interaction. They returned Teddy home with the same love and care, and completed the most beautiful paw and nose prints I've ever seen.

Lu Etchells, Teddy

Great service from Rainbow Bridge. They helped sort everything out so quickly and helped with out pets passing in the most dignified way possible.

We would 100% recommend to anyone, and the pricing was really good.

Austin and Marta, Jake

It was a beautiful touch with everything you did with Tasha's ashes and her paw print.

Nichola, Tasha

Thank you to Rainbow Bridge for taking loving care of Charlie on his final journey and the beautiful way the memory keepsakes are presented.

Thank you so much for everything.

Irene & Malcolm, Charlie

Many thanks again for all you have done. We will never forget it.

Jenny & Nick, Lenny

I wanted to thank you both for yesterday. You made my heartbreak easier because of your compassion, kindness and gentle manner with Holly.

She looked so comfy and peaceful when you snuggled her up in her bed.

She was such a gentle, loving and funny girl. I'm heart broken without her.

Lynn, Holly