Frequently Asked Questions

Losing a pet is one of the hardest experiences a family can face. Our FAQ section exists to give clear, compassionate answers to the questions we hear most often — from how our services work, to what happens to ashes, to practical details about collecting your pet. If you can’t find what you need here, please contact us and we’ll help promptly.

FAQs

Home Euthanasia FAQs

Making the decision for at-home euthanasia can be an emotional and challenging process. Below, we’ve answered some common questions to help guide you through this difficult time and ensure you feel supported and informed every step of the way.

FAQs

Pet Cremation FAQs

We understand that making decisions about your pet’s cremation can be a difficult and emotional process. Below, we’ve answered some of the most common questions to provide you with the information and reassurance you need during this time.